Hospital Housekeeping:

Hospital housekeeping in a government environment requires the implementation of the highest cleaning standards and practices throughout the industry. Training and innovation of best cleaning practices is a daily requirement. Evans Army Hospital is a 500,000 sq ft. full service medical facility. In addition to the main hospital, PCSI is responsible for 11 additional buildings within Ft. Carson which include dental clinics, vet clinics, troop medical clinics and administrative offices. Our staff is trained to provide specialized cleaning services ranging from Operating Suites, Labor and Delivery, Nursery, Occupational Therapy, Radiology, Nuclear Medicine, Nutritional Care Division, Oral Surgery, Intensive Care Units, Patient Wards, Psychiatry services, as well as over 1000 general examination and treatment rooms.

Our contract which commenced on May 16, 2001 has surpassed a Joint Commission for Accreditation of Healthcare Organizations (JCAHO) with a score of 98% and zero findings in the housekeeping department. Following our achievement during this inspection, the hospital commander personally and individually issued an award to each housekeeper and management in appreciation of our contribution to the appearance of the hospital.

PCSI has also successfully passed two Command Logistics Review Team inspections (CLRT), the most recent, received special recognition for compliance and overall appearance of the facility. PCSI was put on the Logistics Hero's List, a first for any contractor under this administration.

As a result of our reputation and excellent performance at Evans, NISH named PCSI at Evans the Center of Excellence. This program was initiated in January of 2005. The COE program will be used to establish best practices for hospital environmental services throughout the nation and will serve as a new business incubator for future contracts. The COE uses our current contract to measure excellence in cleaning standards and performance.

PCSI received special recognition by the Center for Health Promotion and Preventive Medicine (CHPPM) inspectors from the Great Plains Medical Region in 2004. The inspectors cited that this is the cleanest hospital they have been in the entire region (36 hospitals).

PCSI has received over 100 written customer appreciation letters from patients, staff and visitors at this facility. A recent letter was copied to the Commander in Chief, commenting on the cleanliness of the facility and the professionalism of our staff.